Billing Terms & Conditions
The cost of Drawing on History is stated on the Buy Books page. Any sales or discounts will be reflected when you check out. Sales tax is applicable in the state of California.
Payment Methods: We use PayPal Secure Pay. You do not need a PayPal account to make a purchase. You may use any credit card to complete your order (for example: Visa, MasterCard, American Express, and Discover Card, just to name a few.) There are no fees to the buyer to use this service.
Shipping
We ship your book within 5 working days from the date your order is received. Orders are shipped USPS, Media Mail. The cost of shipping each book is a flat rate of $5.00 per book inside the continental US ($10 for Canada). Contact us if you require a faster shipping method.
Return and Refund Policy
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to KnoodleU Publishing, 9205 Mountain View Drive, Atascadero, CA 93422.
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Service refers to the Website.
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Website refers to KnoodleU, accessible from https://knoodleu.com
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for canceling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were delivered in the last 7 days
- The Goods are in the original packaging or similar protected envelope
- The Goods are not used and are in like-new condition
The following Goods cannot be returned:
- Items that were sold at a discounted sale price.
- Downloaded digital books.
- The supply of Goods made to Your specifications or clearly personalized.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
KnoodleU Publishing RETURNS
9205 Mountain View Drive
Atascadero, CA 93422
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
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